Job Customer Support Specialist

"Growing and Expanding Toward Brighter Future with AO!”:Looking to make a meaningful impact and help families protect their futures? Join our team at AO Globe Life, an established insurance company as a Customer Support Specialist. In this role, you’ll work closely with clients, understanding their unique needs and guiding them toward solutions that truly matter. This position goes beyond answering questions; it’s about becoming a trusted partner as clients navigate important decisions for their loved ones. You’ll be a key resource, offering knowledge and insights that empower clients to make confident choices for their families.As a Customer Support Specialist, you’ll play an important role in supporting our clients’ goals while helping us reach new milestones as a company. We’re looking for someone who’s excited about building relationships, has a natural curiosity for continuous learning, and is driven to deliver exceptional service. If you’re looking to grow your career in a meaningful, people-centered way, we’d love to have you on our team.

AT AO, We believe in setting you up for success. You’ll have access to industry-leading resources, ongoing training, and personalized coaching that will deepen your expertise and sharpen your communication skills. Working with us means joining a team that values collaboration and celebrates each other’s achievements. See HereWhy Choose Us?

• Family-Focused Benefits: Comprehensive insurance coverage for you and your loved ones. We’re invested in you—and your family’s—well-being.
• Earning Potential: Here, your hard work is recognized and rewarded! Enjoy unlimited income potential based on your drive and dedication.
• Coaching for Success: From day one, we’ll provide you with personalized coaching to help you master the skills needed to thrive.
• Career Growth: With clear pathways to advancement, we’re committed to helping you grow within our team.
• Comprehensive Benefits: We offer a full suite of health, and financial benefits that support you and your family’s needs—because we believe that when you thrive, so do we!
• Ongoing Income Opportunities: Your dedication and hard work don’t go unnoticed. Enjoy residual earnings that grow over time, rewarding you for your commitment and success.

What You’ll Be Doing

• Client Engagement: You’ll cultivate meaningful relationships with clients, deeply understanding their needs and assisting them in discovering the best solutions tailored to their families.
• Customer Support: Through identifying needs and providing insightful guidance, you’ll be essential in enhancing client satisfaction and contributing to our overarching goals.
• Continuous Learning: Take advantage of online resources and personalized coaching to broaden your industry knowledge, refine your communication skills, and establish trust with clients.
• Team Collaboration: Join a dynamic, goal-driven team that values collaboration, fosters growth, and strives for outstanding service.
• Account Management: Support clients in managing their accounts, addressing inquiries, and exploring options that improve their overall experience.
• Solution Delivery: Use your expertise to recommend options that align with clients' needs, helping them realize the full value of our services. Your proactive approach will ensure clients feel supported and confident in their decisions.

Qualifications:

• Experience in customer support solutions is a plus but not required
• Solid problem-solving skills to handle challenges with confidence.
• Great communication skills for connecting with others and working well together.
• A team player who enjoys a supportive, team-focused environment.
• A willingness to learn and grow in a fast-paced, ever-changing environment—we’re invested in your development!

Join Our Team! Start your journey with us and explore the exciting, rewarding opportunities that await you.

Apply now and let’s build a successful future together!